Digital support request

Use this form to request support from the Arts Unit digital team – this includes filming, editing, compliance, captioning and publishing of that content to our official channels. It also covers dry hire bookings of equipment and Studio 2.5.

For all queries regarding the completion of this form, contact our project manager at kathy.kenyon@det.nsw.edu.au.

Your contact details

Enter the Arts Unit program/area. For other NSW Department of Education clients, please enter your business unit/division.

The project

Enter the first day of filming and/or streaming or the date your event starts. If an external party is creating the content, enter the date the media will be provided to the digital team. If the date is not confirmed, estimate it.

Enter the last day of filming and/or streaming or the date your event ends. If the event is only one day, enter the same date as the start date.

Note: the end date is not the publishing/delivery date. If your project includes finished media, the publishing/delivery date will be asked further on in this form.

Production support required

Select ‘Not applicable’ or one or more of the following.
No production support required.
Note: after selecting this checkbox, a section will be revealed further on in this form called ‘Streamed content’ with specific questions about your stream.
For example, podcast, voice over, music.
This applies to events only.
No digital team personnel required. Equipment specifics to be entered in the ‘Project details’ section.
No digital team personnel required.
Post-production support required

Select one of the following.
No post-production support required.
For example, content supplied by an editor external to the digital team.
Publishing support required

Select one of the following.
For example, not being published online or for event use only.
For example, adding the deliverables (finished media) to a simple webpage or form (existing or yet to be built) and/or publishing on social media.
For example, creating a digital resource on the website, a Google Site or an interactive module to house the deliverables (finished media). These types of resources may also include other content such as MP3 files, PDFs and so on.
Provide as much information as you can to describe your project or event. Please include a schedule if possible (can also be attached). If dry hiring equipment, please list all equipment needed.
If your project includes media or other files that we need access to in order to be able to complete the project, please provide the link/s below. You can also attach as files if the link/s cannot be shared.
If you are unable to share the link/s to your project file/s, please attach here.
Room/venue required

If your project uses Studio 2.5 or the podcast studio, the digital team will book those rooms as part of this booking. For all other room bookings, including Studio 1, please email our resources officer at nick.cowell@det.nsw.edu.au.

Select ‘Not applicable’ or one or more of the following.
As part of this booking, we will also reserve rooms 2.4 and 2.4.2 to reduce noise bleed.
Enter the room name/s. Must be booked via Nick.
Provide the venue name and address. Include loading bay access and parking information (if relevant). If the venue is dark and you suspect you may require lighting, please advise. If the venue has in-house technical or audio personnel we need to liaise with, please advise.

Streamed content

This section of the form has appeared because you selected ‘Streaming’ under ‘Production support required’.
Streaming platform
Best for direct streaming; no interaction
For example, is your interactivity limited to text only (chat/Q&A), or will you also require 2-way video/audio communication with your audience? Also, will breakout rooms be needed?
This includes content such as videos, music, images, PowerPoint slides and so on.
Please provide a confirmed or estimated number of participants.

Deliverables

Deliverables required

What finished media are you expecting the digital team to publish/deliver at the end of this project? Note: if we are producing a live stream where there is no video on demand published afterwards, please select ‘Not applicable’.

Select ‘Not applicable’ or one or more of the following.
Not applicable means there is no finished media to publish/deliver. If this checkbox is selected, no further questions will appear on this form.
For example, podcast, voice over or music recordings (that is, MP3 or other audio-only files)
Provide details of the finished media you expect the digital team to publish/deliver at the end of this project. For example, 3 videos, approximately 5 minutes each in duration.

Publishing/delivery

Do you have a specific or preferred publishing/delivery date?

Select one of the following. 
Warning: publishing/delivery dates that do not allow at least one month for editing, compliance, captioning, approvals and publishing will be reviewed by the digital team to confirm if your deadline is achievable or not. Where possible, please select a date that allows at least one month for this process to occur.
For example, if you chose this date because the finished media must be ready in time for a specific event, please advise what that event is and when it will occur.
Publishing channels

Select ‘Not applicable’ or one or more of the following.
For example, not being published online or for event use only.
Enter the webpage URL/s (if known) or give a general idea of where to publish.

Compliance and approvals

All NSW Department of Education content is subject to approval before delivery. This includes compliance with the following:

The digital team will manage all aspects of this compliance.

Who needs to approve the finished media? Note: final approvals usually go through Hightail.