Support

Schools are registered when a student enters a book into an online Student Reading Record.

PRC coordinators

Please refer to the article How do PRC coordinators log in to the PRC website on the PRC Support site.

Students

Please refer to the article How do students log in to the PRC website on the PRC Support site.

Homeschools

Please refer to the article How do Homeschool students log in to the PRC website on the PRC Support site.

If you need help on how to do the Challenge or navigate the website, refer to the PRC support site and rules.

If you can't find the answer on the PRC Support site, please contact the PRC coordinator at your school.

The PRC Coordinator at each school is responsible for escalating Help Requests from Students and Teachers at their school that cannot be answered by reference to PRC support site or rules or the online help on each page.

If help is required on how to do the Challenge or how to navigate the website and the answer cannot be found on the PRC Support site, please contact us.

If you are a non-government coordinator encountering issues with your student upload, please refer to the Errors when trying to use Multiple Student Upload article on our support site.  

Non-government DoE staff accounts expire every 12 months. If you are a non-government coordinator experiencing issues with your DoE Login, please ask your principal to reactivate your account by following the How do I reactivate an existing DoE account for a staff member at my school? article on our support site. 

If you are a non-government school looking to participate in the PRC for the first time, please refer to this Getting started: Non-government schools article.